GDPR PRIVACY POLICY

Maya Marine & Logistics

Welcome to the service provided by Maya Marine & Logistics, (hereinafter referred to as “Maya Marine & Logistics", "we", "us" and/or "our"). This privacy policy has been created to provide information about our company, our website and the services we provide (collectively, the "Services") to our Clients (“Client”, "you" and/or "your"). We want to make your experience online satisfying and safe. 

Maya Marine and Logistics protect your personal data in accordance with the stated requirements of the General Data Protection Regulation (GDPR).  The GDPR requires data controllers such as ourselves to document our lawful basis for processing personal data. It also gives you rights over how your data is processed. This privacy policy documents the data we collect, why and how we process it, and how to exercise your rights.

By using the Maya Marine & Logistics website and software, you consent to the data practices described in this statement.  This Privacy Policy describes how we handle your personal information for our Service on our websites, tools, and applications.  It applies generally to information collected on our site (the "Website") or using our Service. Capitalized terms used in this Privacy Policy shall have the meaning set forth herein or in the Terms and Conditions of Use Agreement posted on the Website.

By accepting the Privacy Policy and the Terms and Conditions of Use Agreement, you expressly consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy. This Privacy Policy is effective upon acceptance for vistors and is otherwise effective on April 03, 2020.   At Maya Marine & Logistics, we are committed to protecting the privacy and security of our customers and site visitors, including you.  We therefore, fully appreciate and respect the importance of data privacy and security on the Internet.

We deem you should feel both informed and empowered when it comes to our handling and usage of your information.  This notice therefore explains:

  • what information we collect when you’re using Maya Marine & Logistics website, or when you’re communicating with us;

  • why we collect that information;

  • how we may then use that information;

  • how we share that information;

  • how long we keep your information, and how we protect it whilst we have it;

  • what we won’t do with your information; and

  • what choice and options you have to control your information.

AMENDMENT TO THIS PRIVACY POLICY

MAYA MARINE & LOGISTICS HAS THE DISCRETION TO REVISE THIS PRIVACY POLICY AT ANY TIME. WHEN WE DO, WE WILL REVISE THE UPDATED DATE AT THE BOTTOM OF THIS PAGE. WE ENCOURAGE CLIENTS TO FREQUENTLY CHECK THIS PAGE FOR ANY CHANGES TO STAY INFORMED ABOUT HOW WE ARE HELPING TO PROTECT THE PERSONAL INFORMATION WE COLLECT. YOU ACKNOWLEDGE AND AGREE THAT IT IS YOUR RESPONSIBILITY TO REVIEW THIS PRIVACY POLICY PERIODICALLY AND BECOME AWARE OF MODIFICATIONS.

COLLECTION OF INFORMATION

We believe it is important for you to know the types of information we collect when you use our site.  As a vistor, you can visit the Websites without revealing any personal information about yourself (i.e. information that identifies you). However, certain parts of the Websites permit you to provide personal information to us. Maya Marine and Logistics will collect two main types of information on the website – Personally Identifiable Information and Non-personal Information. Personally Identifiable Information consists of information that is unique to you, such as credit card number and bank account numbers. The information is unique to you.  We collect personally identifiable information like email address, name, phone number, Job title, Company name, Postal address or location, personal IP addresses etc. from you when you place order or request for a quotation from www.mayamarineandlogistics.com. By voluntarily providing us with Personal Data, you are consenting to our use of it in accordance with this Privacy Policy.   When you provide us with such personal information for a specific purpose, we will use that personal information only for that purpose.  For example, if you provide us with personal information in relation to a compliance report, we will use that information only to review and address such compliance issue. If you provide Personal Data, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of Maya Marine & Logistics and the authorized third parties referred to herein located in India. We also gather Non-personal statistical and other analytical information collected on an aggregate basis of all visitors to our website.  This Non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic, the browser’s name, the type of computer and technical information about Clients, means of connection to our Site, such as the operating system, user Internet service providers “IP addresses” where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website. We do not usually seek sensitive personal information from visitors unless required for business purposes when we would obtain your explicit consent to collect and process such information. Sensitive information includes data relating to: Race or ethnic origin, Religious beliefs, Criminal record, Physical or mental health, Sexual orientation etc.

HOW WE USE COLLECTED INFORMATION

When you submit personal data through the Website, the information you provide will be used to manage your request and to improve the Website. 

We may also use your personal information for marketing purposes, to send you promotional materials or communications regarding services that we offer and feel is relevant and may be of interest to you. We may use your information to:

  • Respond to an enquiry you have submitted

  • Process an order you have submitted

  • Carry out our contractual obligations

  • Remind you about servicing or licence renewal dates 

  • Inform you of other products or services that we offer

  • Notify you of Maya and Marine Logistics news

  • Create marketing materials using business images

  • Provide you with financial / RNS feed alerts

  • Seek your feedback on the services we provide

  • Improve your website experience

  • Personalise your repeat website visits

  • To keep in touch with you to let you know about the latest news and provide you with updates on relevant products and services for marketing purposes

Whenever we collect and process data for our business execution purposes, we will ensure that we always keep your personal data rights in high regard. You have the right to object to this processing, if you would like to object please contact us in due course.

COOKIES

Through your interaction with the Websites, We or our third parties may also gather personal information about you regarding your computer hardware and software, such as your domain name and access times, and your usage patterns. Such usage pattern information may include, without limitation, information relating to what webpages you visit on the Websites and your online activities while accessing the Websites. This information is used to compile statistics about the use of the Websites in order to maintain the quality of the Websites. Our third parties using “cookies” may collect this information.  Cookies are files that a website may transmit and store on your computer in order to identify you. Cookies are widely used in the industry, and our third parties may use them in connection with the Websites. You may disable these cookies by making certain adjustments to the settings in your web browser, but, if you disable any cookies, please note that certain features of the Websites may not function properly or be available to you.

YOUR ACCESS TO AND CONTROL OVER INFORMATION

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:

  • See what data we have about you, if any.

  • Change/correct any data we have about you.

  • Have us delete any data we have about you.

  • Express any concern you have about our use of your data.

SECURITY

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for https at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g., billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we employ commercially reasonable security measures to protect data and seek to collaborate with companies that do the same, we cannot guarantee the security of any information transmitted to or from the Website, and are not responsible for the actions of any third parties that may receive any such information.

 

DISCLOSURE AND EXTERNAL USE OF YOUR PERSONAL INFORMATION

Except as described in this Privacy Policy, personal information you provide to us will not be shared with or used by third parties without your permission.

  1. Service providers: We contract with other companies to provide services on our behalf, such as fulfilling certain orders, processing payments, hosting our Site and service review pages, sending out information or promotional offers, providing customer service and analyzing data from our Site. We provide these companies with only those elements of your personal information that they need to deliver those services. These companies and their employees are prohibited from using that personal information for any other purpose.

  2. Aggregate Data:  We may share aggregated, non-personal data with service providers, advertisers or other existing or potential business partners to enable our Clients to receive targeted information (such as product recommendations) and/or discounts and to optimize third-party offers of products and/or services.

  3. Compliance with Law and Policies; Protection of Rights: We may disclose your personal information and aggregated user information as necessary to respond to subpoenas, court orders and requests from law enforcement officials or government investigations; to comply with applicable law; to protect our legal rights; to enforce our Terms of Use or other policies or agreements; and to protect ourselves or others (for example, to reduce the risk of fraud or the use of our Site for illegal reasons).

  4. Acquisitions or divestitures: We may decide to sell, buy or merge our own or other businesses. Such a transaction may involve the disclosure of personal and other information to prospective or actual purchasers, or receiving it from sellers. It is our practice to seek appropriate protection for information in these types of transactions. In the event that we or all of our assets are acquired in such a transaction, customer information would be one of the transferred assets.

WE WILL NOT Sell your information without your consent: We will not sell your personally identifiable information – including your name, address, e-mail address, or credit card information - to any third party.  We believe this is essential to receive and repay your trust in us.

WE WILL NOT Share your information with third-party advertiser or ad networks: We do not currently display third party adverts on our website and, even if we did, we would not support sharing your personally identifiable information with any third-party advertiser or ad network.

 

DISCLOSURE OF NON-PERSONALLY IDENTIFIABLE INFORMATION

We may disclose or share Non-Personally Identifiable Information with Partners, Affiliates and Advertisers. For example, we may share aggregated demographic information (which does not include any Personally Identifiable Information) with "Third Party Advertisers" or "Third Party Advertising Companies" and other parties as provided below.  We use Third Party Advertising Companies to serve ads when you visit our Website. These companies may use Non-Personally Identifiable Information about your visits to this and other websites in order to provide, through the use of network tags, advertisements about goods and services that may be of interest to you. We also use Third Party Service Providers to track and analyze Non-Personally Identifiable usage and volume statistical information from our Clients to administer our Website and constantly improve its quality. We may also publish this information for promotional purposes or as a representative audience for Advertisers. Please note that this is not Personally Identifiable Information, only general summaries of the activities of our Clients. Such data is collected on our behalf, and is owned and used by us.

THIRD PARTY WEBSITE LINKS

We may provide Non-Personal Data to third parties and websites, where such information is combined with similar information of other Clients of our website. Although, http://www.mayamarineandlogistics.com/ may contain links to many other sites as part of our effort to provide a service to our Clients.  Maya Marine & Logistics do not control the content or links that appear on these sites and will not be responsible for the practices employed by websites linked to, or from our Site.

The third parties to whom we may provide this information may include commercial partners, sponsors, licensees, researchers and other similar parties.   Note: These sites and services may have their own privacy policies and customer service policies.  Therefore, we encourage our Clients to be aware when they leave our Site and to familiarize themselves with the privacy statements of every website that collects personal information.

AGREEMENT

We agree to the following:

  • Clients can visit our site anonymously.

  • Once this privacy policy is created, we will add a link to it on our home page or as a minimum on the first significant page after entering our website.

  • Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.

  • Clients will be notified of any privacy policy changes on our Privacy Policy Page

AGE POLICY/CHILDREN'S PRIVACY

In agreement with the Children's Online Privacy Protection Act, we do not seek or knowingly collect any personal information about children under 16 years of age. If we become aware that we have unknowingly collected personal information from a child under the age of 16, we will make commercially reasonable efforts to delete such information from our database. If you are under the age of 16, please do not submit any personal information through our site, and rely on a parent or guardian to help you use our Site.

COPYRIGHT AND TRADEMARK NOTICE

The contents of this site are the exclusive property of Maya Marine & Logistics and may not be copied, distributed, displayed, altered or modified, or reproduced or transmitted, in any form or by any means including, but not limited to, electronic, photocopy, or otherwise, without the prior written permission of Maya Marine & Logistics. The corporate and product names, slogans, logos and other content contained on this site are the registered or unregistered trademarks or service marks of Maya Marine & Logistics or are used by Maya Marine & Logistics with the permission of their owners. The use, copying or alteration of any Trademark without the express prior written consent of Maya Marine & Logistics or, where applicable, the registered owner's express prior written consent is strictly prohibited. The Trademarks are protected under the Trademark Act and by state or common law.

CHOICE/OPT-OUT

As discussed above, you can always choose not to provide information, although it may be required to engage in a certain activity on the Website. We will send you information regarding updates about our products and promotional offers. You cannot opt-out of Administrative Emails.

"Administrative Emails" relate to a User's activity on the Website, and include emails regarding a particular User's account and requests or inquiries. If you do not wish to receive them, you have the option to deactivate your account. In contrast to Administrative Emails, however, you do have a choice with respect to Promotional Emails. Promotional Emails advertise our products and services, and/or the products and services of our Advertisers and Affiliates. If you do not want to receive Promotional Emails from us, you may select to opt-out of receiving Promotional Emails at any time after registering by hitting the "unsubscribe" button at the bottom of any of our e-mails. When contacting us, please indicate your name, address, email address, and what Promotional Emails you do not want to receive.

You may use the following options for removing your information, including an unauthorized profile, from our e-mail database if you wish to opt out of receiving promotional e-mails and newsletters.

Click on the “unsubscribe” link on the bottom of the e-mail sent to you.

CAN SPAM ACT

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to send information, respond to inquiries, and/or other requests or questions.

To be in accordance with CANSPAM we agree to the following:

  • NOT use false or misleading subjects or email addresses.

  • Identify the message as an advertisement in some reasonable way.

  • Include the physical address of our business or site headquarters.

  • Monitor third-party email marketing services for compliance, if one is used.

  • Honour opt-out/unsubscribe requests quickly.

  • Allow users to unsubscribe by using the link at the bottom of each email.

DATA RETENTION

Because many users tend to use our service at different points, we retain your personal information for continued service and convenience purposes until you advise us not to do so. Notwithstanding the foregoing, we may retain personal information in order to comply with applicable laws, keep accurate records, resolve disputes, prevent fraud, enforce our Terms and Conditions of Use or other agreements, or for any other legally permissible purpose.

We would continue to ensure that personal data is kept as current as possible and that outdated or irrelevant data is deleted or made anonymous as soon as reasonably practicable. Any personal data that is required for purposes of the conclusion and execution of agreements with business customers, suppliers and business partners or for considering bids or tenders will be held during the duration of the contractual or business relationship, plus the length of any applicable legal or statutory limitation period thereafter.

DURATION OF RETENTION

Unless we process and approve a request to delete your data, we will hold your data for the duration of our business relationship, from the point at which we first processed your data for marketing purposes.

Please note, we are legally required to hold some types of information for longer periods of time to fulfil legal, statutory or regulatory obligations, or shorter periods of time where an individual objects to the processing of their personal data and there is no longer a legitimate purpose to retain it.

DO NOT TRACK SIGNALS?

We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

ACCEPTANCE OF POLICY

By using this Site, you signify your acceptance of this policy.  If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

ACCURACY OF CONTENT

While Maya Marine & Logistics uses its best efforts for the information contained in this site to be as accurate and reliable as possible, errors may sometimes occur. Maya Marine & Logistics reserves the right to revise the information contained on this site and to make such changes without notice to past or present users of our site. Links to Other Sites To this extent that this site may now or in the future include links, facts, opinions or recommendations of different individuals or organizations, Maya Marine & Logistics does not guarantee the accuracy or completeness or otherwise endorse these links, facts, opinions and recommendations.

SCOPE OF PRIVACY POLICY

This Privacy Policy applies to all current or former customer information collected by or provided to us.

The Sites may offer links to other sites. If you visit one of these sites, you may want to review the privacy policy on that site. In addition, you may have visited our website through a link or a banner advertisement on another site. In such cases, the site you linked from may collect information from people who click on the banner or link. You may want to refer to the privacy policies on those sites to see how they collect and use this information.

GENERAL DATA PROTECTION REGULATION (GDPR)

Definitions

  1. “Data Protection Legislation” means European Directives 95/46/EC and 2002/58/EC, and any legislation and/or regulation implementing or made pursuant to them, or which amends or replaces any of them (including the General Data Protection Regulation, Regulation (EU) 2016/679);

  2. “Data Processor”, “Data Subject”, “Processor”, “Processing”, “Sub processor”, and “Supervisory Authority” shall be interpreted in accordance with applicable Data Protection Legislation;

  3. “Personal Data” as used in this policy means information relating to  an identifiable or identified Data Subject who visits or engages in transactions through your store (a “Customer”), which Maya Marine & Logistics Processes  as a Data Processor in the course of providing you with the Services. Notwithstanding the foregoing sentence, Personal Data does not include information that Maya Marine & Logistics processes in the context of services that it provides directly to a consumer, such as through its consumer-facing applications or its consumer-facing services; and

  4. All other capitalized terms in this Addendum shall have the same definition as in the Agreement.

Data Protection

  1. Where a Data Subject is located in the European Economic Area, that Data Subject’s Personal Data will be processed by Maya Marine & Logistics, Gujarat, India based servers.

  2. When Maya Marine & Logistics Processes Personal Data in the course of providing the Services, Maya Marine & Logistics will:

  • Process the Personal Data as a Data Processor, only for the purpose of providing the Services in accordance with documented instructions from you (provided that such instructions are commensurate with the functionalities of the Services), and as may subsequently be agreed to by you. If Maya Marine & Logistics is required by law to Process the Personal Data for any other purpose, Maya Marine & Logistics will provide you with prior notice of this requirement, unless Maya Marine & Logistics is prohibited by law from providing such notice;

  • notify you if, in Maya Marine & Logistics' opinion, your instruction for the processing of Personal Data infringes applicable Data Protection Legislation;

  • notify you promptly, to the extent permitted by law, upon receiving an inquiry or complaint from a Data Subject or Supervisory Authority relating to Maya Marine & Logistics' Processing of the Personal Data;

  • implement and maintain appropriate technical and organizational measures to protect the Personal Data against unauthorized or unlawful processing and against accidental loss, destruction, damage, theft, alteration or disclosure. These measures shall be appropriate to the harm which might result from any unauthorized or unlawful processing, accidental loss, destruction, damage or theft of Personal Data and appropriate to the nature of the Personal Data which is to be protected;

  • provide you, upon request, with up-to-date attestations, reports or extracts thereof where available from a source charged with auditing Maya Marine & Logistics' data protection practices (e.g. external auditors, internal  audit, data protection auditors), or suitable certifications, to enable you to assess compliance with the terms of this Addendum;

  • notify you promptly upon becoming aware of and confirming any accidental, unauthorized, or unlawful processing of, disclosure of, or access to the Personal Data;

  • ensure that its personnel who access the Personal Data are subject to confidentiality obligations that restrict their ability to disclose the Customer Personal Data; and

  • upon termination of the Agreement, Maya Marine & Logistics will promptly initiate its purge process to delete or anonymize the Personal Data. If you request a copy of such Personal Data within 60 days of termination, Maya Marine & Logistics will provide you with a copy of such Personal Data.

  1. In the course of providing the Services, you acknowledge and agree that Maya Marine & Logistics may use Subprocessors to Process the Personal Data. Maya Marine & Logistics' use of any specific Sub processor to process the Personal Data must comply with Data Protection Legislation and must be governed by a contract between Maya Marine & Logistics and Sub processor.

GROUNDS FOR PROCESSING

When we collect from you any personal information within the scope of European data protection laws, we do so

  1. with your consent;

  2. where necessary to provide the Service, fulfil a transaction or otherwise perform a contract with you or at your request prior to entering into a contract;

  3. where necessary for our compliance with a legal obligation;

  4. where necessary for the performance of a task carried out in the public interest; and/or

  5. as necessary to fulfil our legitimate interests as described below, except where our interests are overridden by your privacy rights.

Where we rely on your consent to process personal information, you have the right to withdraw your consent at any time, and where we rely on legitimate interests, you have the right to object.

Our legitimate interests are: to deliver our information to our users; to detect or prevent fraud; to protect the security of our systems, customers and users; to further develop our products; to conduct direct marketing; to operate our business (by processing payments/invoices and conduct credit checks on customers, suppliers and leads, perform sales and customer relations management, supplier management, as well as incidental processing in our back office for these purposes); to enable our customers to comply with legal obligations; to provide customer service or support; or fulfil our other legitimate interests as described above.

YOUR RIGHTS

You have the right under European and certain other privacy and data protection laws to request free of charge:

  • access to and correction or deletion of your personal information,

  • that we cease or limit our processing of your personal information,

  • a copy of your personal information (right to data portability), and to

  • object at any time to processing of personal information concerning you for direct marketing.

If you would like to exercise any of these rights, please contact us at the address set out below. We will respond to your request consistent with applicable laws. To protect your privacy and security, we may require you to verify your identity.

Data Protection Officer

Maya Marine & Logistics has appointed a designated Data Protection Officer who can be reached at:

Name of GDPR Officer:          ____________________________

Phone:                                     ____________________________

Address:                                  Office No. 201, 202, 204, Panchkalyan Business Complex, Opp. DadaSaheb Derasar, Kalanal, Bhavnagar, 364001 Gujarat, India

CONTACT US

We hope this policy responds to your questions about our collection, use and disclosure of your personal data. If you have additional questions or want to contact us for a specific purpose, please select from the following:

  • Access/Corrections:   Please send any request to access, amend or delete certain personal data we hold about you to the contact address below.

  • Complaints and other questions: You should send any questions you may have about this policy or any complaints you have about how we have handled your personal data to the contact address below. If you feel our response is not satisfactory, we will refer you to a neutral and independent dispute resolution organization.

  • Security: If you have reason to believe that the personal data we hold about you, other program Profile(s), or other membership information is no longer secure, you must immediately notify us of the problem by either visiting the Contact Page on our website or writing to our Physical Address: Office No. 201, 202, 204, Panchkalyan Business Complex, Opp. DadaSaheb Derasar, Kalanal, Bhavnagar, 364001 Gujarat, India. or Email to any of the following: Info@mayamarineandlogistics.com, yash@mayaoverseas.net accounts@mayamarineandlogistics.com,

We appreciate your concerns and will seek to resolve any concerns and disputes.  Thanks for reading. Hope we made you feel a little more comfortable about using our website at https://www.mayamarineandlogistics.com/.

 

 

This Privacy Policy was updated on April 03, 2020.